Privacy Policy

Last updated: 25/10/25

Forbes Guitar Academy (“we”, “us”, “our”) is committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, or communication channels.

1. What We Collect

We may collect the following information when you visit our website, make an enquiry, enrol in lessons, or interact with our content:

  • Name and contact details (e.g., email, phone number)

  • Student information (e.g., age, experience level, lesson preferences)

  • Payment and billing information

  • Any messages or feedback you send us

  • Website usage data via cookies, analytics, and tracking pixels

2. How We Use Your Information

We collect personal information to:

  • Respond to enquiries and provide lesson information

  • Enrol students and manage lesson bookings

  • Communicate updates, resources, and relevant news (you can unsubscribe anytime)

  • Improve our website, programs, and customer experience

  • Process payments, invoices, and admin requirements

We will never sell your information to third parties. Ever.

3. Third-Party ServiceS

We use trusted third-party platforms to run our business, such as scheduling, email, website hosting, and payment processors. These may include (but aren’t limited to):

Acuity Scheduling, Squarespace, Stripe, Google, Meta, and PracticeSpace.

These providers have their own privacy policies. We only share information with them when necessary to deliver our services to you.

4. Cookies & Tracking

Our website may use cookies, analytics, and pixels (e.g. Meta Pixel) to improve user experience and help us understand what content is useful to visitors. You can disable cookies in your browser if you prefer.

5. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely either digitally or in trusted, industry-standard platforms.

6. Access, Updates & Removal

You can request to access, update, or delete your personal information at any time. Just contact us and we’ll sort it.

7. Contact US

If you have questions about this policy or how your data is handled, contact:

Forbes Guitar Academy

Email: dave@forbesguitarlessons.com.au

Website: https://www.forbesguitar.com.au